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Terms and Conditions

Welcome to Ocean Sands Collective, please read through our terms and conditions carefully before using the website. By using the website, you accept these terms and conditions. 

  1. Privacy

Please review our privacy policy to understand our goal for maintaining and ensuring your privacy.

  1. Your account

Whilst we ensure your privacy, if you use our website you have the responsibility to maintain the confidentiality of your account and password to prevent unauthorised access to your account. By using the website, you agree to accept your responsibility for any conduct, activity and purchases that occur under your account.

Please ensure that the details you provide us are correct and complete and inform us immediately of any changes to the information that you provided when registering.

Ocean Sands Collective has the right to refuse access to our website, terminate accounts

  1. Access to website

Access to website may be temporarily restricted for maintenance or introduction of new services.

We will do our best to ensure that you have an enjoyable shopping experience with uninterrupted and error-free transitions. However, this is not something we can guarantee. Access to the website may occasionally be suspended or restricted to allow for repairs, maintenance or the introduction of new facilities or services.

As a member and customer of Ocean Sands Collective you have the licence to access and use our website for your personal use and enjoyment. However, you are not permitted to download or modify any part of it without express written consent from Ocean Sands Collective.

  1. Licence for website access

Ocean Sands Collective grants a limited licence to users to access and make personal use of this website but do not allow downloads, modifications or any portion of it, except with the express consent of Ocean Sands Collective. This licence does not include any resale or commercial use of this website or its content; any collection and use of any products or listings, descriptions or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or similar data gathering extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without Ocean Sands Collective’s express written consent.

Users may be granted a limited, revocable and non-exclusive right to create a hyperlink to any page within the website as long as the link does not portray Glasshouse Fragrances or our products or services in a false, misleading, derogatory or otherwise offensive matter. You may not use Ocean Sands Collective logo or other proprietary graphics as part of the link without Ocean Sands Collective’s express written consent.

Any unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  1. Conduct and Behaviour

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interpreted, damaged or impaired in any way.

You must not use the website for any of the following:

  • For fraudulent purposes, or in connection with a criminal offence or other unlawful activity;
  • To send, use or reuse material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or which consist of, or contains software, viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’ or;
  • To cause annoyance, inconvenience or needless anxiety

You must only carry out purchases and activities on this website if you are older than 18 years old. We do not sell products for purchase by children. If you are under 18 years old, you may use the website only with the involvement of a parent or guardian.

  1. Price and Payment

All prices are in Australian Dollars ($AUD). We reserve the right to alter prices for any reason at any time. Prices are exclusive of GST and include the costs associated with additional services and delivering the Products to you.

Any discounts will be applied at the checkout.

Payment can be carried out through Amex, ApplePay, GooglePay, PayPal, Visa, MasterCard, ShopifyPay or Afterpay.

Ocean Sands Collective reserves the right to alter the prices of the Products at any time without notice.

  1. Gift Vouchers

Gift vouchers are online purchases only. This can be made on and redeemed on our website. Vouchers are in $AUD and are a minimum $25AUD with a 1year validity.

Gift vouchers are emailed to the recipient at the stated time of purchase and a confirmation will be sent to the purchaser as a receipt.

Ocean Sands Collective is not responsible if a gift voucher is lost, stolen, destroyed or used without permission.

Ocean Sands Collective is not liable or responsible if gift voucher is sent to a non-existent or incorrect email address, this is the responsibility of the purchaser.

  1. Copyright

This website and all content within it is maintained, produced and operated by Ocean Sands Collective. The Ocean Sands Collective name and logo are protected by Australian copyright laws. We are the sole owner and licensee of all Intellectual Property Rights in our products and services.

You may not use any contents of the Ocean Sands Collective website without express written consent from the director. Content in this context also includes any data mining, robots or other similar data gathering. This is in accordance with the Interpretation Act 1987 (NSW) Pt 2.

  1. Copyright and database rights

This website is owned, produced, designed and operated by Ocean Sands Collective. All content included on this website including text, graphics, logos, images and software is the property of Ocean Sands Collective and is protected by Australian Copyright Laws and international copyright and database rights law.

You may not systematically extract and/or utilise parts of the contents of the website without Ocean Sands Collective’s express written consent. You may not create or publish your own database that features substantial (e.g. product prices and listings) parts of this website without express written consent from Ocean Sands Collective.

  1. Contract

You are seeking to enter into a binding and enforceable contract with Ocean Sands Collective when you place an order.

When you place an order to purchase a product from Ocean Sands Collective, we will send an email confirming receipt of your order and containing details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch the product to you and confirmed by an email stating we have dispatched the product. That acceptance will be complete at the time we send the dispatch confirmation email to you. Any products on the same order which we have not confirmed in a dispatch confirmation email to have been dispatched form any part of the contract.

  1. Liability and warranty

To the extent permitted by law, Ocean Sands Collective do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information or products found or offered on this website for any particular purpose. You acknowledge that such information and materials contain inaccuracies or errors to the fullest extent permitted by Australian laws.

Your use of any information or materials on this website is entirely at your own risk, which Ocean Sands Collective is not liable. Ocean Sands Collective do not accept responsibility for any loss or damage caused which may directly or indirectly occur to the user in connection with your use of this website or any linked website, nor does Ocean Sands Collective accept any loss arising out of use of or reliance on information contained on or accessed through this website. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirement.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is hereby excluded.

  1. Linked website

This website may contain links to other websites (linked websites). Those links are provided merely for convenience purposes only and may not remain current as maintained. Ocean Sands Collective is not responsible for the content or privacy practices associated with linked websites.

  1. Delivery

We will deliver your purchased products to the nominated address at your cost, unless provided as a promotion, within reasonable time of payment.

Time is not of the essence and Ocean Sands Collective will not be liable for late delivery. Furthermore, late delivery does not entitle you to cancel any order or any part of your order. Delivery times are only an estimate due and dependent upon the availability of products. Ocean Sands Collective is not liable to the delays of third party delivery providers.

If we have mistakenly addressed the delivery, we will replace and redeliver your order at our cost. However, if you have provided an incorrect delivery address we will not take responsibility.

  1. Returns

Please review our returns policy which applies to products purchased directly from Ocean Sands Collective.

  1. Copyright

This website and all content within it is maintained, produced and operated by Ocean Sands Collective. The Ocean Sands Collective name and logo are protected by Australian copyright laws. We are the sole owner and licensee of all Intellectual Property Rights in our products and services.

You may not use any contents of the Ocean Sands Collective website without express written consent from the director. Content in this context also includes any data mining, robots or other similar data gathering. This is in accordance with the Interpretation Act 1987 (NSW) Pt 2. 

  1. Governing Law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of New South Wales, Australia. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of New South Wales.

Your statutory rights are not affected by these terms and conditions.

  1. Alteration of services or amendments to the conditions

Ocean Sands Collective reserves the right to make changes to our website, policies and these Conditions of Use and Sale at any time. You will be subject to the policies and Conditions of Use and Sale in force at the time you use the website or that you order the goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to order previously placed by you). If any of these conditions is deemed invalid, void or for any reason unenforceable, at condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

  1. Events beyond our reasonable control

Ocean Sands Collective will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

  1. Indemnity

You agree to indemnify and keep us indemnified against all loss (including, without limitation, loss of profits), costs, damage, expense or injury, whether direct, indirect, special or consequential, arising directly or indirectly from, or in connection with, your access to, or use of the Ocean Sands Collective website or the supply or non-supply of our products.

You further agree to indemnify and hold us harmless from any claim or demand including legal fees on full indemnity basis, made by any third party due to or arising out of:

  • A breach of these Terms by your; or
  • The infringement by your or another user of the Service using your name and password, of intellectual property or other right of any person or entity.

 

  1. Our details

Ocean Sands Collective

PO BOX 925, St Ives

New South Wales 2075

Australia

Phone: 0468 334 111

 

Registered in Australia

ABN Number: 49 588 367 818

Email: admin@oceansandscollective.com

Service provider: oceansandscollective.com is the domain name of Ocean Sands Collective.

 

  1. Our promise

We promise to provide you with all the relevant information for you to make informed and educated decisions about your purchases. Any questions or enquiries you may have can be sent to admin@oceansandscollective.com

We promise to provide you with the best quality candles and body products and if you are not 100% satisfied please contact us.